Exchange/Return

After receiving the product, if you find your product is damaged, defective, incorrect or incomplete, you may raise a complaint on this number +8809638157282 with your order ID in front of the delivery man, No complaints will be entertained after the delivery man has left.

Non return/refund claim:

• 1. Products once purchased will not be exchanged or returned if the buyer changes his mind or does not like the smell, texture, color, design or size of the product.

Valid Reason to return:

• 1.Delivered product is damaged (i.e. physically worn-out or broken) / defective (e.g. unable to switch on).
• 2.Delivered product is incomplete (i.e. has missing items and/or accessories).
• 3.Delivered product is incorrect (i.e. wrong product/size/color, fake item, or expired).
• 4.Delivered product does not match product description or picture (i.e. product is not as advertised).

Conditions for Returns:

• 1.The product must be unused, unworn, unwashed and without any flaws.
• 2.The product must include the original tags, user manuals, warranty cards, freebies, invoice and accessories.
• 3.The product must be returned in the original and undamaged manufacturer’s packaging/box. If the product was delivered in packaging/box, the same packaging/box should be returned. Do not put tape or stickers directly on the manufacturer’s packaging / box.

If your returned item does not meet the above requirements, we reserve the right to reject any request for a refund.

Refund time:

• Once submitted, after validation customers will get a refund within 4 working days.